Get all the support and expert advice you need plus have automatic access to new functionality in PrioSoft’s leading-edge contractor software for a full year.
Customer Support
PrioSoft wants Contractor’s Office to assist you in making your business grow so our best quality support is available when you need it. PrioSoft Remote Access Support Tools allow the support team to connect to your computers and perform virtually any task they could do on site. With your permission, PrioSoft gains control of a remote PC over the web in seconds. PrioSoft works with you to uncover the concern and get you back on the road. PrioSoft uses its remote support for personalized training also so you get the very best out of your software.
It includes:
- Unlimited telephone time for question answering
- Training
- Estimate consulting
- General problem solving
- Updates to the software as they are available
Hours
- 9:30 AM through 8:30 PM EST Monday through Friday
- 9:30 AM through 3:00 PM EST Saturday
HW Suggestions
Recommended System Specification
NOVEDGE is an authorized HP reseller that offers a wide range of professional quality notebooks and workstations to meet your hardware needs.
In addition, NOVEDGE works with High Speed Computing to customize workstations to give you the perfect hardware for your design needs at a competitive price. Contact us to discuss pre-built and custom configuration workstations and laptops.
You can find our selection of high performance hardware products at this LINK.
Below you can try our free experimental AI Service, which makes computer hardware recommendations for selected design software products. Our goal is to make it as good as a first line support human person, and it can work for you 24/7. Please give us your feedback to help make this service as good as it can be.
If you need help with sales instead, we have an excellent human team that will be happy to help you find the products best fit your needs from our very large selection of standard and custom workstations and laptops. You can get in touch with them by email at sales@novedge or phone at 1-415-848-9018.
Autodesk Civil 3D
Bluebeam
Cinema 4D
DraftSight
KeyShot
PTC Creo
PTC Mathcad
Revit
Rhino 3D
Sketch-Up
V-Ray
If you do not get a satisfactory answer try to rephrase the question in a more specific/detailed way
This service is a prototype and therefore it may return incorrect or incomplete answers. Furthermore, Artificial Intelligence is intrinsically prone to occasional mistakes, misunderstandings, and incomplete answers at least as much as human intelligence is.
This experimental service is offered as is and free of charge as a demonstration of the capabilities of Artificial Intelligence as an automated tool for support. Although the information found on this system has been produced and processed from sources believed to be reliable, no warranty, express or implied, is made regarding accuracy, adequacy, completeness, legality, reliability, or usefulness of any information.
| Title | Contractor’s Office 1-Year Support |
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Prompt Shipping and Professional Packing
Our long-standing relationships with UPS FedEx DHL and other international carriers allows us to offer a range of shipping services. Our warehouse staff is highly trained and will be able to pack the items according to our exact and precise specifications. Before they are shipped the goods are thoroughly inspected and secured. We deliver to thousands of customers each day across multiple countries. The fact that we're committed to becoming the biggest online retailer in the world is obvious. The warehouses and centers for distribution are located in Europe, as well as the USA.
Note: Orders with more than one item are assigned a processing time according to the item.
Prior to shipment, we will conduct a thorough inspection of the items you've purchased. Most orders are now shipped within 48 hours. The delivery time varies between 3-7 days.
Returns
Due to multiple parties such as the factory and the warehouse, we are unable to fully manage stock. Therefore, the actual inventory could fluctuate at any moment. Be aware that your order is out of stock once the order has been placed.
Our policy lasts thirty days. If 30 days have gone in the past since you purchased and we are unable to offer you a return or exchange.
You are able to return a product when it's unopened and in the same condition as the day you received it. It must also still remain in the original packaging.
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